{"id":3317,"date":"2026-09-29T13:27:47","date_gmt":"2026-09-29T13:27:47","guid":{"rendered":"https:\/\/www.h7network.com\/blog\/?p=3317"},"modified":"2026-09-29T13:28:50","modified_gmt":"2026-09-29T13:28:50","slug":"10000-one-to-one-conversations","status":"publish","type":"post","link":"https:\/\/www.h7network.com\/blog\/champion-builder\/10000-one-to-one-conversations\/","title":{"rendered":"10,000 One-to-One Conversations: The Story Behind Connect, Serve, and Ask\u00ae"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">On October 5, 2026, I&#8217;ll hit 10,000 recorded one-to-one conversations \u2014 the number that gave birth to Connect, Serve, and Ask\u00ae and ChampionOS\u2122, the relationship methodology now running through everything H7 Network does.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Where It Started<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the spring of 2014, my life was changing fast. I&#8217;d gone from single father to newly engaged, and that summer my wife Angel and I decided to move in together with her three children and build a new life as a blended family to be married.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">H7 Network existed by then, but it wasn&#8217;t large. I needed to bring in more revenue for a bigger household, and I had a decision to make: get another job to support H7, or expand it. Angel, the Lord, and I talked it through for weeks. In July 2014, we agreed. I was going to expand H7.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The question was how. I decided to start meeting with anybody willing to sit down with me \u2014 not H7 members, just local professionals in Cincinnati and Dayton. I didn&#8217;t have a script. I just planned to listen and figure out how I could be useful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On August 1, 2014, I had my first one-to-one and started recording them. I had no idea where they&#8217;d lead. I definitely didn&#8217;t know that twelve years (and two months) and 10,000 conversations later, I&#8217;d still be doing it.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2025\/12\/CSA-500.png\" alt=\"The training provides you with essential, foundational skills to establish authentic Champion Relationships, deliver value through service, and adeptly articulate your needs and goals.\" class=\"wp-image-3087\" title=\"\" srcset=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2025\/12\/CSA-500.png 500w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2025\/12\/CSA-500-400x400.png 400w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2025\/12\/CSA-500-150x150.png 150w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2025\/12\/CSA-500-96x96.png 96w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">The Framework That Started It All<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">My early one-to-ones followed five questions: Where are you from? What&#8217;s your personal story? What do you do professionally? Tell me about your family. What are your hobbies? I developed them through trial and error, one conversation at a time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After roughly 1,000 one-to-ones, I noticed a pattern. The conversations that went somewhere all had one thing in common: we&#8217;d found real common ground before we talked business. I started calling that step &#8220;find commonality,&#8221; and it became the seed of what I&#8217;d later call Connect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I also tracked my time at networking events with what I called the 10-5-3 rule: connect with 10 people, get 5 to agree to a one-to-one, have 3 actually show up. It worked well in Cincinnati and Dayton. It didn&#8217;t hold the same way once I opened Columbus and Indianapolis, which taught me early that a method that works in one market doesn&#8217;t automatically transfer to another.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s something most people don&#8217;t guess about me: I&#8217;m an introvert. I gain energy from being alone, not from the room. Everything you&#8217;re about to read was built by someone who had to learn this skill on purpose \u2014 it didn&#8217;t come naturally but I was called to do it anyways.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Conversation That Changed Everything<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By December 2016, I&#8217;d done nearly 1,800 one-to-ones. I was in Columbus at the time, working to open that market, and I only knew one professional there when I started.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of those meetings was with John Altieri, a financial advisor I&#8217;d met at a social event. We were 30 minutes into a 60-minute one-to-one when he stopped and asked me something no one had asked before: &#8220;How can I help you?&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I gave him a specific ask \u2014 the industries and roles I wanted to meet. He came back with 11 introductions. Eleven. From one conversation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I drove home turning that moment over in my head. Why had he asked midway through, instead of waiting until the end like everyone else? What if I did the same thing \u2014 asked how I could help someone else halfway through the meeting, instead of saving it for a closing line?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I started testing it the very next day. What I&#8217;d been calling &#8220;add value to others&#8221; became something more deliberate. I now call it Serve. My wife Angel and I built a workshop around it called Infinite Relationships, teaching two things: find commonality and add value. Somewhere in there I landed on a phrase that&#8217;s stuck with me since: Connect + Serve = Influence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It took about 900 more one-to-ones \u2014 roughly 2,500 total \u2014 before I nailed down a consistent set of Serve questions: How can I help you? Who would you like to meet? Who is your ideal client, industry, or type of person? How is your business going? How can my expertise help? By 2017, I was running this in four markets at once: Cincinnati, Dayton, Columbus, and Indianapolis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Blind Spot: Why I Wasn&#8217;t Getting Referrals<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">By 2017, H7 was expanding fast. I&#8217;d done nearly 2,500 one-to-ones, and I&#8217;d introduced hundreds of people to each other. But something wasn&#8217;t adding up.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I wasn&#8217;t getting introductions myself.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every time someone asked how they could help me, I redirected it \u2014 I&#8217;d ask them to take care of the person I&#8217;d just introduced them to. I never asked for myself. I told myself this was generosity. Really, it was sabotage. I was so focused on serving others that I&#8217;d forgotten I was allowed to need anything back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The realization landed in January 2018. Not asking for help doesn&#8217;t just cost you a referral \u2014 it takes away the other person&#8217;s chance to earn your trust in return. Asking is vulnerable, and that vulnerability is part of how trust actually gets built between two people. It&#8217;s the same idea behind the phrase &#8220;ask and you shall receive, seek and you shall find, keep knocking.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once I understood that, the practical side got simple. If you&#8217;re a B2B professional, ask specifically for industries or companies. If you&#8217;re B2C, ask specifically for types of people. Vague asks get vague results. Specific asks get introductions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">August 2018: Connect, Serve, and Ask Gets a Name<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I hit 3,000 one-to-ones in August 2018. I stopped. On purpose.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a month or two, I didn&#8217;t do a single one-to-one. I went back through my paperwork, my worksheets, four years of notes, trying to understand what I&#8217;d actually built. That&#8217;s when I saw it clearly: this wasn&#8217;t a collection of habits. It was a methodology. I named it Connect, Serve, and Ask\u00ae \u2014 born after four straight years of one-to-ones with people outside H7, starting August 1, 2014 and formalized that August.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A vision came with it: to be a catalyst for transformation and growth, fostering collaboration, mentorship, and strategic opportunities that empower entrepreneurs. And I wrote down the values I&#8217;d been living without naming: Be Transparent, Be Respectful, Self-Accountability, Be Trustworthy, Self-Leadership, Serve, and Win-Win.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One more distinction mattered to me. Business networking is opportunity \u2014 you show up and see what happens. Word of Mouth Marketing is intentional \u2014 you build toward it on purpose. WOMM is more predictable than typical networking, and Referral Partners are less predictable than Champions. That distinction is why the framework needed a name in the first place.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Transparent-Logo-500x500-1.png\" alt=\"The Connect, Serve, and Ask\u00ae logo represents a continuous relationship-building journey: Connect with people, Serve by creating value, and Ask to open doors to deeper relationships and new opportunities. Together, the three interconnected elements reflect the relationship language of Champions\u2122\" class=\"wp-image-3321\" title=\"\" srcset=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Transparent-Logo-500x500-1.png 500w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Transparent-Logo-500x500-1-400x400.png 400w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Transparent-Logo-500x500-1-150x150-1.png 150w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Transparent-Logo-500x500-1-96x96.png 96w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">From Methodology to Movement<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once Connect, Serve, and Ask\u00ae had a name, I started noticing something else: not every relationship was headed toward the same place. Some people became Connections. Some became Referral Partners. And every once in a while, two people became Champions for each other \u2014 fully invested in each other&#8217;s success. That distinction is where ChampionOS\u2122 began to take shape, and it&#8217;s still the framework H7 runs on today.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Across 10,000 conversations, a handful of lessons kept repeating no matter who I was talking to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Focus on the relationship, not the outcome, and the outcomes get more predictable.<\/li>\n\n\n\n<li>Connection requires curiosity \u2014 you have to actually want to know the other person.<\/li>\n\n\n\n<li>Serving someone before you expect anything back changes the entire relationship.<\/li>\n\n\n\n<li>The most important ask isn&#8217;t always for business. Sometimes it&#8217;s just asking for help in general.<\/li>\n\n\n\n<li>Vulnerability works both ways. When I opened up about my own uncertainty, people opened up too, and that&#8217;s where trust actually gets built.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">I don&#8217;t think of the 10,000 as one long classroom. I think of them as 10,000 teachers \u2014 people from different industries, cultures, countries, and stages of business, each of them handing me a small piece of what became Connect, Serve, and Ask\u00ae, and eventually ChampionOS\u2122.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Next Chapter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reaching 10,000 doesn&#8217;t feel like a finish line to me. It feels like a responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Those conversations built more than a personal habit \u2014 they became FUEL Orientation, Activate H7, Develop Your Champions, the Champion Team, Become a Champion, TRACS, Town Square, the Connect, Serve, and Ask\u00ae Course, ChampionOS\u2122 inside H7 and CRMs now, and the culture running through H7 Network today. Now I want to teach it forward. My mission is to bring Connect, Serve, and Ask to one million people \u2014 to help business owners stop collecting contacts and start developing Champions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An owner with support grows faster. That&#8217;s the whole idea, and it&#8217;s why H7 exists.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this is the first time you&#8217;re hearing the story, start here: find a group near you, walk through the CSA Course, or join us at the next Become a Champion Workshop. If you&#8217;re already inside H7, this is the story behind everything you&#8217;re already practicing.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignleft size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/03\/Clay-Headshot-with-no-black-background-01-30-25.png\" alt=\"Clay Hicks is the founder of H7 Network, author, speaker, and advocate for Champion Building and relationship-driven networking. Through the principles of Connect, Serve, and Ask\u00ae, Clay teaches professionals how to build meaningful relationships that lead to trust, advocacy, and long-term business growth.\" class=\"wp-image-3147\" title=\"\" srcset=\"https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/03\/Clay-Headshot-with-no-black-background-01-30-25.png 250w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/03\/Clay-Headshot-with-no-black-background-01-30-25-150x150.png 150w, https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/03\/Clay-Headshot-with-no-black-background-01-30-25-96x96.png 96w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/figure>\n<\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Clay Hicks<\/strong><br>Founder &amp; CEO, H7 Network<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After 10,000 recorded one-to-one conversations, I built Connect, Serve, and Ask\u00ae \u2014 the relationship methodology behind ChampionOS\u2122. My purpose is simple: lift others up, unite them, and take no credit for their success.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc49 <a href=\"https:\/\/www.h7network.com\/find-a-group\">Find a group near you<\/a> and see it in action.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On October 5, 2026, I&#8217;ll hit 10,000 recorded one-to-one conversations \u2014 the number that gave birth to Connect, Serve, and Ask\u00ae and ChampionOS\u2122, the relationship methodology now running through everything&#8230;<\/p>\n","protected":false},"author":18,"featured_media":3320,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3317","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-champion-builder"],"taxonomy_info":{"category":[{"value":1,"label":"Champion Builder"}]},"featured_image_src_large":["https:\/\/www.h7network.com\/blog\/wp-content\/uploads\/2026\/09\/Connect-Serve-Ask-Logo-500x500-2.png",500,500,false],"author_info":{"display_name":"Clayton Hicks","author_link":"https:\/\/www.h7network.com\/blog\/author\/clayh\/"},"comment_info":0,"category_info":[{"term_id":1,"name":"Champion Builder","slug":"champion-builder","term_group":0,"term_taxonomy_id":1,"taxonomy":"category","description":"<h2>Champions Aren\u2019t Born. They\u2019re Built.<\/h2>\r\nChampion Builder is where H7 Network shares how Champions are built: the frameworks behind Connect, Serve, and Ask\u00ae and ChampionOS\u2122, workshops and training, and stories from inside the community. You\u2019ll also find the latest events, new group launches, and member celebrations. Subscribe to get new posts in your inbox, or use the search bar to find what you need.\r\n\r\nUse the search bar for keywords of what you may be looking for.","parent":0,"count":27,"filter":"raw","cat_ID":1,"category_count":27,"category_description":"<h2>Champions Aren\u2019t Born. They\u2019re Built.<\/h2>\r\nChampion Builder is where H7 Network shares how Champions are built: the frameworks behind Connect, Serve, and Ask\u00ae and ChampionOS\u2122, workshops and training, and stories from inside the community. You\u2019ll also find the latest events, new group launches, and member celebrations. Subscribe to get new posts in your inbox, or use the search bar to find what you need.\r\n\r\nUse the search bar for keywords of what you may be looking for.","cat_name":"Champion Builder","category_nicename":"champion-builder","category_parent":0}],"tag_info":false,"_links":{"self":[{"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/posts\/3317","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/comments?post=3317"}],"version-history":[{"count":1,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/posts\/3317\/revisions"}],"predecessor-version":[{"id":3322,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/posts\/3317\/revisions\/3322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/media\/3320"}],"wp:attachment":[{"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/media?parent=3317"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/categories?post=3317"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.h7network.com\/blog\/wp-json\/wp\/v2\/tags?post=3317"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}